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Let me give you some feedback...
Honestly appreciate yourself and others
Why do we find the act of appreciation difficult?
Start with yourself
A balanced diet of feedback
Catch people doing something right
Remain Calm Under Fire
Safety first
Expect to be challenged
Calm down quickly to avoid costly mistakes
Avoid jumping to conclusions
Responsing is not mandatory
Listen with the intention to understand
Find something to agree with
Give feedback (that people will listen to)
Never criticise
If they didn't ask it's probably about you more than them
Clarify what you want and why using the Feedback Canvas
Be honest, specific and direct
Will they do what you asked?
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Clarify what you want and why using the Feedback Canvas
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